Can I pay the total amount on arrival?
Payment on arrival is only possible if you have booked Last Minute (arrival within 7 days after reservation).
Am I required to make a down payment?
Within 8 days after the booking date you must pay the deposit of 40% of the total amount. For actions or offers, the entire amount is invoiced in one go. For a Last-Minute booking, the total amount must be paid on arrival.
Will I receive a confirmation when my payment has arrived?
Yes, one day after the administration has processed your payment, you will receive a confirmation by e-mail. You can also track your payments in your own account that you can create.
To which account number do I have to transfer the payment?
You can transfer the payment (s) to the account number that you can find on your invoice, stating your name and reservation number.
How do I make a payment abroad?
If you are banking via the internet, first select the option "foreign payment". Then enter the iban and bic code without any spaces. Then the other data and possibly the currency.
What payment options are there?
You can pay with bank card, credit card or cash.
Can I request a deferred payment or pay in installments?
No, in principle not. Contact us to discuss.
When do I have to pay my reservation?
The deposit (40% of total amount) must be paid within eight days after the booking date. The final payment (60% of total amount) must be paid six weeks before arrival.
In the case of a Last-Minute booking (a booking made within a week before arrival) you pay at the reception on the day of arrival.
Is a deposit required upon arrival?
Yes, a deposit is required for all parks on arrival. Look for the height at the description of the houses. This deposit must be booked with your credit card upon arrival or paid by debit card. You can also pay in cash.
When will I receive my deposit back?
If the property is left in accordance with the guidelines, the reservation / security deposit will be released / refunded to your account within two weeks. In case of breakage (inventory) or other damage or excessive pollution, part of the deposit will be retained.
What are the additional (mandatory) costs on top of the rental price?
Look for an overview of all additional (mandatory) costs in the description of the house.