Practical information

Wellness 4 AlpChalets Portes du Soleil Frankrijk vakantie luxe appartementen.jpg

On this page you will find information about staying at our park. If you have any questions after reading this page, please send us an email.

Mandatory and optional fees

When making a booking, you will initially see the rental price in which the possible discounts have already been processed. In addition to the rent, there are mandatory and optional costs. These are shown below. When making a (draft) booking, all of these amounts are shown so that you know exactly what the total costs are.

Payment terms

  • 40% when making the booking
  • 60% no later than six weeks before arrival

Mandatory fees

  • Administration costs
  • Bed linen (sheet, duvet cover and pillowcase)
  • Cleaning (price varies per house type)
  • Park costs (water and electricity)
  • Tourist tax (above 18 years)

Pets

Unfortunately, pets are not allowed.

Optional costs

  • Towels (per set of 2)
  • Tea towels (per set of 2)
  • Baby items
  • Preferred booking

  
Making your bed

We make your beds for free before arrival so that you can immediately start celebrating your holiday.

Park details

AlpChalets Portes du Soleil

Managers: Alfred en Josephine
Email reception:
portesdusoleil@francecomfort.com

Reception address:
Route du Mont
74360 Abondance, Frankrijk

The administrators are UK-speaking

Travel information

Two weeks before arrival you will receive all necessary information by e-mail. Some points on this:

  • Arrival between 16.00 and 19.00, departure before 10.00.
  • If you are arriving later, you can email and consult with the reception before departure.
  • If you are delayed during your trip, there is an emergency number in the arrival information
  • Directions for the last part of the journey are included in this email. The website also has a map with interactive directions

Tourist tips

Do you like to go out with your partner or with the family? On our page with tourist tips there are a large number of tips with detailed descriptions, photos and usually also a video. This way you can prepare yourself well at home, but also have a look around at what you want to do the coming days.

Photos

The photos give an impression of the house. Because the houses are owned by private owners, the interior of each house will differ. So no rights can be derived from these photos.

Wifi

There is wifi at the park. Every house also has wi-fi. However, the speed is lower than you are probably used to at home. It is not suitable for downloading heavy files but only for holiday use.

Deposit

deposit of € 350 (App 4, 5 en 6p.) or € 500 (App 7, 8 en Penth 6, 8 en 10p.) must be paid upon arrival. Please use a credit or debit card after which the amount will be blocked (so not debited!) on your account. Approx. 2 weeks after departure, the blockade will be lifted if there is no damage. If you pay (by bank or cash) the amount will be refunded after approx. 14 days after departure if you have left your IBAN number.

Frequently Asked Questions

Check out our dedicated FAQ page if you want more information. And if your question is not listed, please email us.

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